Effective Date: December 18, 2025
1. Introduction
Welcome to the website of Air Plus HVAC, Inc. (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, contact forms, online service requests, phone interactions, and other interactions with customers. This policy also explains your privacy rights under applicable California privacy law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Air Plus HVAC, Inc. is a licensed HVAC contractor located at 7344 Hinds Ave., North Hollywood, CA 91605. Our telephone number is (818) 507-7978. Air Plus HVAC
By using our website or interacting with our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect personal information when you voluntarily provide it, interact with our website, or when it is necessary to provide services to you.
a. Personal Identifiers
Full name
Email address
Phone number
Billing or service address
ZIP code
b. Customer Records
Service requests and HVAC service history
Communications with our office (email, text, phone, online form)
c. Online Activity Information
IP address
Browser type and operating system
Pages visited on our website
Device information
Time and date of access
Cookies, pixels, and similar technologies
d. Geolocation (Approximate)
We may infer general location based on IP address. We do not collect precise GPS location.
3. How We Collect Information
We collect information in the following ways:
When you submit website forms (e.g., “Request a Call Back,” service request forms)
When you contact us by phone, text, or email
When you subscribe to newsletters, promotions, or updates
Through cookies and similar website technologies
When you interact with our ads or digital marketing
4. Use of Personal Information
We may use your personal information for the following purposes:
To respond to your inquiries and requests
To schedule and provide HVAC services
To send confirmations, reminders, invoices, and updates
To improve and personalize our services and website
To send marketing promotions (if you opt in)
To comply with legal obligations and protect our company
5. Sharing of Personal Information
We do not sell or share personal information for monetary gain.
We may share your information with the following categories of service providers:
CRM tools and scheduling platforms
Payment processors
Marketing service providers
Legal, accounting, and compliance partners
Government authorities when required by law
All third parties are contractually obligated to protect your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve site performance
Track website usage and analytics
Remember user preferences
You may disable cookies through your browser settings; however, this may affect site functionality.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with legal and tax requirements
Resolve disputes and enforce agreements
8. Security of Information
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.
9. California Privacy Rights (CCPA/CPRA)
If You Are a California Resident
You have the right to:
Know: Request details about what personal information we collect, use, share, or sell.
Delete: Request deletion of your personal information.
Correct: Request correction of inaccurate personal information.
Opt-Out: Opt out of the sale or sharing of personal information (we do not sell personal data).
Limit: Limit use of sensitive personal information.
Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
To exercise these rights, contact us at the email or phone number listed below.
10. Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We may require proof of identity and proof of agent authorization.
11. Children’s Privacy
Our services and website are not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. Third-Party Websites
Our site may include links to third-party websites. We do not control these websites and are not responsible for their privacy practices.
13. Changes to This Privacy Policy
We may update this policy at any time. The updated version will be posted with a revised “Effective Date.”
14. Contact Information
For privacy questions, concerns, or to exercise your privacy rights, contact:
Air Plus HVAC, Inc.
Address: 7344 Hinds Ave., North Hollywood, CA 91605
Phone: (818) 507-7978
Email: [email protected]
Website: https://www.airplus-hvac.com/